Our website offers worldwide shipping options for your convenience. Kindly bear in mind that for pre-order products, both the shipping cost and the overall fees will be calculated and must be paid by the customer prior to the delivery. You are responsable to check your country regulations for electric bikes.

List of Global Countries*: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore. 

 *If you can’t find your country please contact info@ristretto.us for further assistance. 

Domestic Shipping: United States. 

In-stock orders typically ship next business day, unless otherwise noted on product page. A shipping confirmation email will be sent to the email address attached to the order once the order has shipped. 

We DO NOT ship to PO BOXES or APO. 

Orders containing discounted merchandise may take an additional 48 hours to process.

The customer is responsible for any changes regarding shipping once the item is shipped, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences surrender the option for replacement items and/or refunds if any issues occur.

Please note we are not responsible for any lost, stolen, or damaged items due to any parcel service fault. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75 in value, you should consider using a shipping service with tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

For any third-party shipping, Ristretto Electric cannot provide ANY additional shipping information or documentation.

For Orders within the United States: We rely on a private courier service for door-to-door delivery experience. 

For International Orders: When it comes to international shipments, we partner with a trusted freight company. It's important to mention that you are responsible for ensuring the accuracy of your shipping address and covering all related costs, including taxes, duties, broker fees, and any other applicable charges. 

Once items are shipped we will send you a shipping confirmation email with the tracking number. If you need assistance please contact info@ristretto.us

All orders within the continental USA are send via UPS door to door, for any other countries we ship using an international freight company. You are responsible to provide the right address and pay taxes, duties, broker fees plus any additional charges. 

• Pre-Orders from JULY 9, 2023: Shipping will be charge before delivery. Cost of shipping TBD depending on your location at time of delivery. 

• Pre-Orders from APRIL 23, 2023 through JULY 8, 2023: Free Shipping. (USA ONLY) 

• A flat fee of $250 US dollars.