Yes, any bike shop that works on electric bikes can service, repair, and perform maintenance on the Ristretto eBikes. We will also provide a list of certified bike repair shops in your area on our website.

Ristretto is Italian for a highly concentrated espresso shot.

The 303FS is manufactured and assembled in Detroit, MI.

The 512 First Edition is manufactured and assembled in China.

The use of a helmet is recommended.

Once items are shipped we will send you a shipping confirmation email with the tracking number. If you need assistance please contact info@ristretto.us

Yes, our website offers worldwide shipping options for your convenience. Kindly bear in mind that for pre-order products, both the shipping cost and the overall fees will be calculated and must be paid by the customer prior to the delivery.

List of Global Countries*: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore.

*If you can’t find your country please contact info@ristretto.us for further assistance.

The weight of the Ristretto 512 First Edition A20 is 88 lbs, and for the A24 is 89 lbs.

The Ristretto 512 First Edition is offered in two wheel sizes: A20, which includes a 20-inch wheel and a seat height of 31 3/4 inches, and A24, which includes a 24-inch wheel and a seat height of 33 3/4 inches.

No, for the 512 First Edition A20 saddle height is 31 3/4” and the 512 First Edition A24 saddle height is 33 3/4”.

The eBike will be delivered in a box and only the handlebar, front tires and pedals require assembly (non-professional assembly needed).

Yes, any bike shop that works on electric bikes can service, repair, and perform maintenance on the Ristretto 512 First Edition. We will also provide a list of certified bike repair shops in your area on our website.

Not at the moment.

The 512 First Edition is manufactured and assembled in China and Designed in Austin TX by Ristretto®.

Yes, and there will be slight improvements.

Yes, verify the compatibility of your bike rack and the Ristretto eBike weight. Please feel free to reach out to us at info@ristretto.us for recommendations on suitable models.

Yes, they are easily and quickly removable.

Yes, once delivered you can modify your Ristretto eBike to your preferences.

Yes, the Ristretto 512 First Edition is rain resistant. Do not allow submersion at the battery level.

The Ristretto® bike is protected by a two-year warranty. If anything should fail outside normal wear and tear or rider damage, we will send you replacement parts.

Yes, the Ristretto 512 First Edition can be used on almost all bike-friendly terrains.

The Ristretto 512 First Edition frame is made of 6061 T6 aluminum.

The Ristretto 512 First Edition should be serviced like any other bike. We recommend an annual tune-up at your local bike shop to keep your bike in top working order.

The motor requires minimal maintenance, grease is permanent in the gearbox. Recommended to check internal components every two (2) years or every 20,000 kilometers, the grease loses its viscosity every 20,000 kilometers.

The drivetrain requires the same maintenance as other eBike drivetrain, mostly chain maintenance. The drivetrain will last 5,000 miles.

We are not offering a motor upgrade at the moment.

The use of a helmet is recommended.

Yes, if you order more than one Ristretto eBike they will arrive in the same shipment, as long as the shipment address is the same.

Yes, we have incorporated an anti-theft slot for an Apple Air-Tag into the Catalina battery pack to enhance its security. Upon purchasing the Ristretto 512 First Edition, you will find an additional hidden slot for an Apple Air-Tag in a separate location.

No, the Ristretto 512 First Edition eBikes require a specialized rear hub that is specifically designed to complement the bike's overall aesthetic and other components. As such, using a different hub may negatively impact the bike's performance and overall functionality.

No, the Catalina battery is charged by plugging into a household outlet.

The Catalina battery is charged by plugging into a household outlet. The charge time is about 6-8 hours.

Yes, it is possible to swap out the batteries of your Ristretto 512 First Edition with another Catalina battery pack. However, it is worth noting that the Catalina battery pack is a unique and customized product that is exclusively developed by Ristretto. If you require additional battery packs, you may place an order through our website shop.

Batteries can handle over 1000 cycles and up to 5 years before you may notice signs of deterioration.

Yes, you can pedal the Ristretto eBike.

The range can vary between 50 to 100 miles, depending on several factors such as rider weight, terrain, and riding intensity. Therefore, riders should consider these variables when estimating the distance they can travel on a single charge.

The Ristretto 512 First Edition is a multi class eBike with a top speed of 28 mph in Street Legal Mode, while in Race Mode, they can reach a top speed of 40 mph. Please note that Race Mode should only be used on private property and is not intended for use on public roads. Before using your Ristretto eBike, it is important to check your local regulations to ensure compliance.

Yes, the Ristretto 512 First Edition A20 & A24 are a Multi-Class electric bikes (Class 2-3)

The most effective way of securing your eBike is by taking the traditional route of using a U-lock.

The most commonly stolen piece in an eBike is the battery, we recommend locking the battery with the key or removing it when not in use.

No, we do not offer the option for customers to pick up their Ristretto eBikes in person. We ship all Ristretto eBikes directly to the customer's preferred delivery address for their convenience.

For Orders within the United States: We rely on a private courier service for door-to-door delivery experience.



For International Orders: When it comes to international shipments, we partner with a trusted freight company. It's important to mention that you are responsible for ensuring the accuracy of your shipping address and covering all related costs, including taxes, duties, broker fees, and any other applicable charges.

Not at the moment, the seat is welded to the bike.

50 miles on average.

The 512 First Edition is a single speed.

There are 5 different levels of pedal assist and each level will add additional power. You can basically customize the power of each assist level of PAS and throttle power respectively via the Smart Motor App. The percentage of power will increase by each level.

The continuous operating power of the bike is chosen to be 1500W as this gives the best balance in terms of performance, battery life and thermal performance.

The 512 employs a specially crafted single speed drivetrain that is remarkably durable considering the bike's size and power. This system features a chain guide and a custom tensioner that work together to guide the chain and maintain tension within the system. The drivetrain is designed to work with a fixed hub that lacks a freewheel, preventing potential failure under high loads. A narrow wide profile single speed cog is affixed to the hub to prevent chain slippage or disengagement.

However, the single speed drivetrain can be replaced with a standard derailleur and cassette if desired. The frame's rear drop out conforms to the standard 177x12mm fat bike specification.

Motor can handle voltage between 36-72V. However, please note that if you choose to modify or replace any components of your bike, it will void the warranty.

There is a one-way sprag clutch in the motor, so when you pedal without battery, the motor will not be rotated, and the bike will not have additional drag.

100miles is in PAS mode. Also expecting you to pedal.

• Motor and controller: software protection at 100 degrees Celsius.

• Mechanically and electrically, sustains 150 degrees Celsius.

• Minimum at minus 20 degrees with no problem.

You can customize each mode with the Smart Motor App. So, it's possible to have the street mode set at 750w peak.

Assist level has the maximum of 3 levels. They can be customized via the display. They can also customize the power of each assist level of pas and throttle power respectively via the Ristretto Smart Motor App.

Simply a feature on the app. No GPS is mounted on the bike.

The 512 is equipped with the CYC X12 controller that has 12 mosfets and a pull up to 100A peak battery current, and delivers up to 180A of phase current.

The weight of the Ristretto 303FS is 84 lbs.

No, the 303FS Founders Edition bike is one size only.

No, but the saddle height is ideal for people 5’3” up to 6’4”.

Yes, any bike shop that works on electric bikes can service, repair, and perform maintenance on the Ristretto 303FS. We will also provide a list of certified bike repair shops in your area on our website.

The 303FS is manufactured and assembled in Detroit, MI.

Yes, but there will be slight improvements.

Yes, verify the compatibility of your bike rack and the Ristretto bike weight.

Yes. It is easy and quick to remove.

Yes. After bike delivery, you can modify it to your preferences.

Yes. The Ristretto 303FS is rain resistant. Do not allow submersion at the battery level.

The Ristretto bike is protected by a one-year warranty. If anything should fail outside normal wear and tear or rider damage, we will send you replacement parts.

Yes, the Ristretto bike can be used on almost all bike-friendly terrains.

The bike frame material is made of chromoly steel.

The Ristretto 303FS should be serviced like any other bike. We recommend an annual tune-up at your local bike shop to keep your bike in top working order.

The motor requires minimal maintenance and is recommended to check internal components every two years. Grease is permanent in the gearbox. After 2 years, open it up and have a look inside. The grease loses its viscosity every 20,000 kilometers.

The drivetrain requires maintenance as a normal eBike drivetrain, mostly chain maintenance. The drivetrain will last 5,000 miles.

We are not offering a motor upgrade at the moment.

Recommended.

Not at the moment. We are currently reviewing options to recommend anti-theft measures.

Not at the moment, but if we do, we will let you know.

Yes, if they are 26’’x 4’’.

No, the battery is charged by plugging into a household outlet.

The battery is charged by plugging into a household outlet. The charge time is about 6-8 hours.

Yes, you can order on Amazon or your preferred platforms for this product. We recommend the same specifications.

Batteries can handle over 1000 cycles and up to 5 years before you may notice signs of deterioration.

Yes, you can pedal the bike.

Riders can expect between 35 to 55 miles depending on how hard you ride.

Ristretto 303FS Street Legal Mode top speed is 28 mph and Race Mode top speed is 40 mph. Check your local regulations for compliance.

The Ristretto 303FS is a Multi-Class electric bike (Class 2-3)

The most effective way of securing your eBike is by taking the traditional route of using a U-lock.

The most commonly stolen piece in an eBike is the battery, we recommend locking the battery with the key or removing it when stalled.

Once items are shipped we will send you a shipping confirmation email with the tracking number. If you need assistance please contact info@ristrettoelectric.com

Ristretto 303FS will only be sold in the US Market. All contiguous United States orders will ship from our warehouse to your door. All continental United States orders or any other countries can be shipped from our warehouse to a Freight Forwarder. (You are responsible to provide the right address and arrange any additional charges.)

Not at the moment, the seat is welded to the bike.

30-35 miles on average.

The CYC X1 Pro gearing will include the 11/63T option which means it has a 38T bike chainring and a 63T motor chain sprocket (219H chain).

There are 5 different levels of pedal assist and each level will add additional power. You can basically customize the power of each assist level of PAS and throttle power respectively via the Smart Motor App. The percentage of power will increase by each level.

BMS allows for 45a continuous and 90a peak discharge current. That is a lot more than 1500w. The BAC855 allows for 50a continuous and 60a peak. The motor can be pushed to 5000w, and the Ristretto is advertised as 3500w. But 52v x 60a (peak discharge from the BAC855) = 3120w.

It doesn't have an automatic drivetrain or CVT like most cars do. Instead, you operate the gears by shifting through the 8-speed cog so it operates similar to a manual drive car but easier because all you do is click up or down on the gears without having to mess with the clutch.

There will be no effect on the motor at all. You can use any battery from 36-72V.

There is a one-way sprag clutch in the motor, so when you pedal without battery, the motor will not be rotated, and the bike will not have additional drag.

55miles is in PAS mode. Also expecting you to pedal and shift according to your cadence preference.

• Motor and controller: software protection at 100 degrees Celsius.

• Mechanically and electrically, sustains 150 degrees Celsius.

• Minimum at minus 20 degrees with no problem.

You can customize each mode with the Smart Motor App. So, it's possible to have the street mode set at 750w peak.

Assist level has the maximum of 3, 5, or 9. They can be customized via the display.They can also customize the power of each assist level of pas and throttle power respectively via the Smart Motor App.

Simply a feature on the app. No GPS is mounted on the bike.

Bac855 controller is 6 fets. Pulls 50a continuously and 65a peak.